The City of Buena Vista will resume water cutoffs this month for the first time since suspensions were instituted in March 2020 due to COVID-19 and in the interest of public health and safety. Initial notice was included in the March water bill for all customers.

In addition to suspending cutoffs, the City launched a Cares Program to inform citizens about funding available to assist them in paying their utility bills. This included multiple mailings to delinquent customers encouraging them to take advantage of available assistance. 

Customers with delinquent accounts are encouraged to submit their payment in full by mail, or in the drop-off box at the back of City Hall, or in person in the Treasurer’s office, 2039 Sycamore Avenue, by March 26, 2021.

If you have any questions, please call the Water Department at (540) 261-1444.